ADMINISTRATIVE / CLERICAL / CUSTOMER SERVICE


To submit your resume, for any of the positions below:
Please  email your resume as a Word Doc/Attachment with your contact  information to INCLUDE City and State, for Confidential consideration to  Trish Miceli at the following email address:  
trish@staffingpartners.net
 

YOU WILL BE CONTACTED IF YOU ARE QUALIFIED FOR THESE OR 

ANY OTHER POSITIONS THAT BECOME AVAILABLE.

IF YOU ARE ALREADY REGISTERED WITH MICELI~WATTERS, STAFFING PARTNERS OR HAVE ALREADY SUBMITTED YOUR RESUME, PLEASE CONTACT OUR OFFICE DIRECTLY. 

THERE IS NO NEED TO RE-APPLY FOR THESE POSTINGS. 

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CUSTOMER SERVICE - Bilingual French

$18.50-21.00 Per Hour
Stanislaus County
Excellent Benefits!!


Summary:
IMMEDIATE  Full Time DIRECT HIRE Career opportunity with our well established  manufacturing client in Stanislaus County seeking experienced Customer  Service Specialist. Requires Bilingual capabilities in French-English.


Use your excellent communications, outgoing personality, customer service skills and excellent data entry skills.
Also requires heavy phone work, strong written and verbal skills, strong attention to detail.
Experience working in order processing / inside sales related type positions preferred.
Basic knowledge of Microsoft Word.


Must be willing to submit to a background and drug screening.


MUST HAVE THE FOLLOWING EXPERIENCE:
Bilingual / Fluent - French, English a MUST!
Excellent  communications, outgoing personality, heavy customer service, heavy  outbound calls / order processing / insides sales type experience a MUST  as stated above in order to apply and be considered.

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SERVICE ASSISTANT

Salary - $16.00 to $22.00 Per Hour 

Benefits – Medical, Dental, Vision, 401K, PTO, Paid Holidays 

Job Location - Modesto


Job Summary

Our very well established national customer based locally is PARTNERING with STAFFING PARTNERS in search of an experienced Service Assistant for this EXCELLENT & IMMEDIATE DIRECT HIRE CAREER OPPORTUNITY.


This is a supporting role to the Service Department; Management and Field Technicians. This position would directly report to the Division Manager.
 

DUTIES / EXPERIENCE:

  • Perform all weekly billing functions for service related work orders
  • Review field technician weekly timecards
  • Review weekly field technician expense reports for accuracy and keep track of receipts
  • Generate customer reports and documentation
  • Provide customer service support and handle heavy contact
  • Responsible for safety coordination of department
  • Maintain up to date field technician training records and certifications
  • Maintain department compliance programs
  • Participate in daily department scheduling functions with custom program to include job staging
  • Miscellaneous office duties 


Requirements

  • 2 years of college education OR equivalent experience (Service, Construction, Dispatching)
  • Minimum 2 years administrative experience
  • MS Office with emphasis in Excel
  • Customer Service
  • Organizational Skills
  • Self-Motivated/Managed
  • Ability to multitask with understanding of urgency and ability to react

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CLIENT SERVICES REP

SALARY - $17.00 - 18.00/HR

BENEFITS - Excellent Benefits

LOCATION - Modesto


Our very well established local client is PARTNERING with STAFFING PARTNERSin search of an experiences Client Services Rep for this IMMEDIATE FULL-TIME CAREER OPPORTUNITY! This position will handle activities related to client services, including in-take, authorizations, benefits eligibility, co-pay assistance, contracts administration, and reports management.

The Client Services Representative works as a liaison between clinical staff, clients, health insurance companies, and regional centers to assist in securing funding for services for the clients of the organization, and works closely with and under the supervision of the Lead Client Services Representative.


Essential Functions

  • Client File Management, handle client documents at intake, and coordinate and track annual client forms.
  • Benefits Management, Authorizations and information.
  • Update and maintain scheduling and billing database with new authorizations.
  • Assist in assessing the need for authorization appeals.
  • Help oversee overall case management from an administrative perspective by distributing information to the appropriate Clinical and Billing team members as well as the Directors.
  • Copay Assistance coordination.
  • Reports Management.
  • Track expiring authorizations and reports due and take actions to prevent gaps in funding.
  • Financial Agreement Management
  • Communication with clinical teams, providers, case managers, and clients and participate in Client Services meetings on a regular basis.
  • Disseminate information from health insurance companies, such as special billing situations, to clinical and administrative staff.


Required Skills and Competencies

  • Strong organizational skills, critical thinking skills, self-motivation, and the ability to work well as part of a team.
  • Strong professional communication skills are required in all media and must have the ability to interact with providers, clients, health insurance case managers.
  • Experience in Medical Administration in the area of obtaining benefits and prior authorizations from health insurance companies, as well as managing provider timelines and reports for reauthorizations is preferred.


Preferred Requirement

  • Bachelor’s Degree is preferred or will consider equivalent experience.
  • Experience with Salesforce is a plus.

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OFFICE ASSISTANT

Salary: $15.00 to $17.00 Per Hour

Position Type: Full Time

Location: Modesto

Benefits: Excellent Benefits.


Our local, well established and growing client is in search of an experienced and very WELL ROUNDED Administrative Office Assistant for this IMMEDIATE and Excellent Career Opportunity.
 

Must possess skills to handle the following in a support capacity in many different areas within the organization.
Must be able to multi-task and be a quick-thinker.
MUST have experience in Administrative Support, Accounting and HR.
 

Clerical/Administration
• Create and maintain administrative procedures manual.
• Plan and coordinate all center events
• Client file management and account for all required client documents at intake
• Communicate with team, providers, case managers, and clients
• Participate in administrative collaborative meetings
• Disseminate information from health insurance companies, such as special billing situations, to clinical and administrative staff
• Request updates from case managers to ensure needs are met
• Discuss benefits and authorization details with clients and respond to inquiries
• Update supervisors about the project status and bring issues to their attention in a timely manner
• Assist in planning ahead of large projects such as prepare for open enrollment changes, prepare for changes coming from regional centers that affect insurance-funded clients, and prepare for audits
• Cross-train fellow administrative staff members
• Assist in resolving issues such as evaluating inaccurate entries and how billing system schedule changes would affect billing and payroll
• Place a service ticket to IT for IT related issues
 

Accounts Payable/Receivable
• Process all expense reports
• Review account receivable summary reports
• Participate in accounts receivable meetings
 

Payroll
• Process all pay rate changes for retentions and evaluations
• Notify payroll department of any payroll adjustments, discrepancies, etc.
• Assist with distributing paychecks to all employees
• Processes all universal memos for all full-time staff
• Ensure all paperwork is sent to payroll department
• Send all payroll updates to payroll department
 

Billing
• Review client hours in billing system with Staff Development Assistant(s)
• Run weekly reports to ensure hours for clients match contracts
• Maintain the program summary spreadsheet
• Generate and create report for billing
• Create invoices and complete billing following company protocol
• Enter client hours into e-billing and create invoices using QuickBooks
• Enter new client contracts and update expired contracts in the billing system
 

Purchasing
• Generate and submit all purchase requisitions to corporate office, while following purchasing protocols
• Take inventory of supplies and stock when orders are received
• All miscellaneous tasks given to maintain inventory and stock for events and other occasions.
 

Human Resources
• Coordinate insurance open enrollment and 401K meetings
• Ensures all staff attend meetings
• Submits paperwork to Human Resources Department
• Notifies HR of all employee terminations, leave of absences, and other personnel changes
• Process and submit all termination paperwork and time off requests
• Process all injury related paperwork and coordinate injuries with HR
• Coordinate and assist with scheduling mandatory employee trainings and meetings
• Processes all employee data change and change in relationship forms
• Assists with monthly/quarterly safety inspections and coordinates monthly fire drills
• Maintains emergency plan and safety binder for the site
• Maintain employee resource documents (i.e. HR board, brochures, site postings, site updates)
 

MUST have well rounded experience in the areas of Administrative Support, Accounting and Human Resources as described above.

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LOGISTICS & DOCUMENTATION COORDINATORS ~ 4 OPENINGS

SALARY: $15.00 - 17.00/hr

BENEFITS: Benefits Offered

LOCATION: Stockton, Ripon, Linden


Our long time and growing Food Processing client is PARTNERING with STAFFING PARTNERS in search of experienced Logistics & Documentations Coordinators for 4 FULL TIME CAREER OPPORTUNITIES!


Requires outstanding organizational & communication skills, capable of multi-tasking who will be working closely with the operations and the sales team in addition to logistics.  Manage customer service functions for multiple locations handling product. Perform the process of organizing and providing logistics for outgoing shipments. Responsible for communicating with buyers to ensure their needs are met, documentation and shipments are correct.  


ESSENTIAL FUNCTIONS

  • Initiate shipments from sales orders
  • Coordinate transportation via ocean, truck and rail; domestic and international 
  • Requires successful communication through both phone and e-mail with ocean carriers, trucking companies, clients, and colleagues
  • Aid in scheduling and organizing of shipments
  • Generate invoicing and prepare documentation necessary for domestic and international shipments of foodstuffs
  • Identify and regulate areas of cost to insure minimal charges are incurred
  • Meet deadlines and cutoffs dates 
  • Function as back up to other logistics coordinators when needed


MINIMUM QUALIFICATIONS

  • At least two years’ experience in a logistics related field
  • Experience in customer service and shipping
  • Computer and internet savvy with intermediate to advance in Microsoft Word, Excel. PowerPoint a plus
  • Accurate data entry
  • Strong communication skills including both written and verbal
  • Strong organizational, time management, and problem solving skills
  • Detail oriented, yet able to keep the “big picture” in mind
  • Strong proof-reading skills
  • Be able to perform well under pressure
  • Ability to solve problems, and follow up on issues, coordinate with the proper departments to ensure shipments and documents are delivered as promised
  • 2-year college degree a plus, minimum high school diploma or GED required


HELPFUL EXPERIENCE & ABILITIES

  • Experience in international trade
  • Knowledge of logistics processes
  • Experience with L/C, invoices, detailed documentation and paperwork

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ADMIN / CUSTOMER SERVICE – BILINGUAL SPANISH

SALARY: $13.00 - $15.00/HR - DOE

BENEFITS: Medical, 401K 

LOCATION: Modesto

HOURS:

  • 5 Days a Week to include Saturdays & Sundays with 2 back-to-back days off during the week.
  • Weekend Hours: 9:00 am to 5:30 pm or 10:30 am to 7:00      pm
  • Weekday Hours: 9:00 am to 5:30/6:00 pm


Our well-established client in Modesto is PARTNERING with STAFFING PARTNERS in search of an experienced BILINGUAL SPANISH Admin / Customer Service candidate for this IMMEDIATE & EXCELLENT DIRECT HIRE OPPORTUNITY.


SKILLS / DUTIES / EXPERIENCE:

  • Bilingual Spanish a MUST!
  • Answer Phones
  • Greet Customers
  • Assist with Accounts Payable (experience a plus but will train)
  • Assist with Accounts Receivables writing receipts and posting payments (experience a plus but will train)
  • Collection Calls
  • Customer Service
  • Admin Support
  • Filing and General Clerical Duties
  • Basic knowledge of Excel and Word
  • Accurate Data Entry and 10 Key by Touch

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CUSTOMER CONFIRMATION SPECIALIST – Long Term Temp

SALARY: $13.00 - 14.00/Hr

LOCATION: Modesto

BENEFITS: Benefits Available

HOURS: Monday through Friday, 7:00 am to 3:30 pm. w/1/2 hour lunch.


Our Long Time Manufacturing Client is PARTNERING with STAFFING PARTNERS in search of a CUSTOMER SERVICE SPECIALIST for an IMMEDIATE opening for an indefinite long-term temporary position.


The current department needs a temp team member to make outgoing calls to verify key contact information.​  In addition to phone work, there will be research using the Internet, and some data entry of customer information into the computer. Either way, the team is deeply committed, flexible and has a strong can-do attitude.


Preference is a person with the following traits:

  • Enjoy doing phone work for extended periods of time.
  • Be able to efficiently gather key information in very brief phone calls.
  • Comfortable performing research over the Internet.
  • Have a naturally cheerful, upbeat personality.
  • Have strong attention to detail. 
  • Be capable of accurate data entry.
  • Multilingual with Spanish, or French a plus – NOT A MUST.

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