1231 8th Street Suite 650, Modesto, CA 95354
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PRICING SPECIALIST
Our very well-established and long-time Food Processing client is PARTNERING with STAFFING PARTNERS in search of an experienced Food Manufacturing Pricing Specialist for this IMMEDIATE FULL TIME CAREER OPPORTUNITY.
SALARY - $22-$24/ HR DOE (higher range will be considered for an applicant who has strong proven experience OR the possibility for an increase may occur after initial waiting period)
BENEFITS - Medical, Dental, Vision, Life, 401K, PTO
LOCATION - South San Joaquin County (Ripon)
HOURS / FULL TIME - Monday thru Friday, 8AM to 5PM - overtime required as needed. Weekend work could be possible as business needs deemed necessary.
JOB DESCRIPTION -
- Responsible for obtaining, maintaining, and distributing weekly pricing and ad allowance information.
- Performs specialized material billing functions.
- Functions as a resource to Customer Service and other departments.
- Monitor website daily for price changes and maintain customer pricing worksheets..
- Mandatory Availability: Wednesdays and Thursdays are critical workdays in this role, as all pricing changes must be updated and distributed each week on these days.
- Maintain and distribute market updates to staff members and outside customers on a daily/weekly basis.
- Audit all Excel based customer price sheets and send out weekly pricing notifications updated and submitted to multiple companies.
- Verify pricing changes from proper approvals.
- Enter item pricing and ad allowances upon receipt from the sales team.
- Review priced POs for dedicated companies.
- Review purchase variance on price PO’s/Invoices.
- Create new and maintain customer accounts.
- Work closely with the Customer Service Department and the Sales Staff, must have ability to verbally communicate clearly via email, phone, and in-person.
- Maintain and distributes Ad Calendars.
- Review and approves all requests for the payment of allowances and rebates to customers.
- Research pricing discrepancies and answer questions from all departments including sales and account receivables.
- Expectation to back up the Customer Service Department and Pricing Specilaist II when necessary.
- Coordinate implementation of procedures created by the CSM.
- Provide holiday coverage as part of a rotating schedule.
- Perform other duties as assigned.
REQUIRED QUALIFICATIONS, EDUCATION and/or EXPERIENCE:
- MUST HAVE 3 yrs of continual previous Food Production Pricing and Purchasing in an office setting experience.
- Must be computer literate and proficient in Microsoft Excel, Word, SharePoint and Outlook. Strong Excel skills are particularly important to this role.
- MUST HAVE Strong organizational skills, attention to detail, and office administration background.
- Demonstrated experience with internal departments, and distribution centers as well as manufacturing office knowledge.
- Must be accustomed to close attention to detail.
- Strong knowledge of mathematics with the ability to compile, analyze, and reconcile data. Must demonstrate high-level math skills beyond basic operations.
- Associate degree (AA) or equivalent from two-year College or technical school, OR three years of related customer service experience and/or training, OR equivalent combination of education and experience.
- MUST HAVE experience with basic accounting principles and methods.usiness.
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CUSTOMER SERVICE REP
Our very well-established and long-time Food Processing client is PARTNERING with STAFFING PARTNERS in search of an experienced Customer Service Rep for this IMMEDIATE FULL TIME CAREER OPPORTUNITY.
SALARY - $20.00-$21.00 / HR (Opportunity for increase after initial waiting period)
BENEFITS - Medical, Dental, Vision, Life, 401K, PTO
LOCATION - This position is locating within San Joaquin County
HOURS / FULL TIME:
- Monday thru Friday – start times could start anywhere between 6:00 am to 8:00 am.
- Also some Saturdays OR Sundays, Rotating Weekends, could be every other weekend, approximately 4 hour shifts depending on the needs of the company, and after training. Includes Overtime Pay!
Acquires customer orders, inputs order information into the computer system, and assists in the coordination of product delivery by performing various duties. Has an understanding of the pricing formulation and billing of all customers. All CSR duties as well as back up to pricing coordinator.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Must have relevant Customer Service experience. Food Production Manufacturing environment a plus!
- Talks with customers by phone and drivers; receives orders and inventories for deliveries.
- Solicits sale of new or additional products as appropriate
- Authorizes standard ad allowances per guidelines established by marketing,
- Interfaces between plants and customers to arrange “specials” as needed.
- Fields complaints concerning billing and initiates adjustments within established limits as appropriate. Refers customer complaints related to service rendered to the designated person responsible for the investigation or, as necessary, handles it themself.
- Notifies Sales Team of any negative changes in the ordering patterns of customers
- Keeps each Salesperson informed of all situations that may arise concerning his or her customers.
- Makes corrections on invoices and issues credits as appropriate
- Files order, invoice, delivery, and other supporting documentation
- Weekly closing process: verifying the weekly exception report EB Credits, coupons.
- Back up on weekly closing process.
- Assists in investigating and answering questions from CSRs, other departments, or Customer Service Support Personnel.
- Coordinates implementation of procedures created by the Manager.
- Cross-training resource to the other members of Customer Service.
- Assists other CSRs with calls and order entry when necessary.
- Obtains and confirms all orders from the internet. Verifies and corrects information on the website based on signed invoices.
- Bills orders through the internet.
- Updates and distributes the Weekly Sales Volume Report.
- Handles “on-call” work on alternating weeks. Handles all necessary Customer Service functions approximately every 4th Saturday.
EDUCATION and/or EXPERIENCE, SKILLS
- Associate degree (AA) OR the equivalent from two-year college or technical school, OR three years of related customer service experience AND/OR training or equivalent combination of education and experience.
- Knowledge of basic accounting principles and methods.
- Strong communication skills to speak effectively to customers and employees.
- Possess basic mathematical principles (i.e., addition, subtraction, multiplication, and division) to compile and analyze data.
- Must be computer literate and possess basic level skills in all Microsoft programs. Prefers experience with Outlook and Excel.
- Ability to learn and perform essential functions on computer database programs.
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FILE / RECONCILIATION CLERK
Our very well-established and long-time Food Processing client is PARTNERING with STAFFING PARTNERS in search of an experienced File / Reconciliation Clerk for this IMMEDIATE FULL TIME CAREER OPPORTUNITY.
SALARY - $19-$20/ HR (possible opportunity for increase after initial waiting period)
BENEFITS - Medical, Dental, Vision, Life, 401K, PTO
LOCATION - San Joaquin County (Manteca, Lathrop, Ripon, Tracy or Surrounding Cities within the County)
HOURS - During training,Monday through Friday, 8:00 AM TO 5:PM
Upon completion of training shift to become Sunday through Thursday
DUTIES, SKILLS -
- Files order, invoice, delivery, and other supporting documentation.
- MUST have experience with Reconciliation of customer invoices.
- Makes corrections on invoices and credits as appropriate.
- Coordinates implementation of procedures created by the Manager.
- Cross-training resource to the other members of Customer Service.
- May assist other CSRs with calls and order entry when necessary.
- Knowledge of basic accounting principles and methods.
- Strong communication skills.
- Possess basic mathematical principles (i.e., addition, subtraction, multiplication, and division) to compile and analyze data.
- Must be computer literate and possess basic level skills in all Microsoft programs. Prefer experience with Outlook and Excel.
- Ability to learn and perform essential functions on computer database programs.
