ADMINISTRATIVE / CLERICAL / CUSTOMER SERVICE


To submit your resume, for any of the positions below:
Please  email your resume as a Word Doc/Attachment with your contact  information to INCLUDE City and State, for Confidential consideration to  Trish Miceli at the following email address:  
trish@staffingpartners.net
 

YOU WILL BE CONTACTED IF YOU ARE QUALIFIED FOR THESE OR 

ANY OTHER POSITIONS THAT BECOME AVAILABLE.

IF YOU ARE ALREADY REGISTERED WITH MICELI~WATTERS, STAFFING PARTNERS OR HAVE ALREADY SUBMITTED YOUR RESUME, PLEASE CONTACT OUR OFFICE DIRECTLY. 

THERE IS NO NEED TO RE-APPLY FOR THESE POSTINGS. 

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CUSTOMER SERVICE SUPERVISOR

SALARY - $22.00-23.00/hr

BENEFITS – Excellent Benefits

LOCATION - This position is located within San Joaquin County (Manteca, Lathrop, Ripon, Stockton, Tracy or Surrounding Cities within the County)

HOURS - Monday thru Friday - 7:am to 4:pm - PLUS - Would be On-Call one week per month including working that week's Sunday from 8:30 am to 10:30 am.


Our very well-established Food Processing client is PARTNERING with STAFFING PARTNERSin search of an experienced Customer Service Supervisor for this IMMEDIATE FULL TIME CAREER OPPORTUNITY.


Acts as back up for the Customer Service Manager (CSM) and acquire CSR & CSS (Customer Service Support) input and assist in changes and / or problems that may arise. Support CSM with improving departmental duties.


PRIMARY RESPONSIBILITY:  Familiarity with all Customer Service functions with customer service related duties as well as serving all remote locations for 4 of the company's entities. Main responsibilities are to supervise and mentor the work of representative staff. Help reps in solving customer concerns if rep is unable to solve them. Looking for ways to streamline current processes.


DUTIES AND RESPONSIBILITIES:

  • Maintain a basic understanding of operational functions for all remote locations and a good working relationship
  • Have the ability to make corrections on invoices and issues credits as appropriate
  • Backs up CSM on review of Credit Memo/Invoice Adjustments.  
  • Files order, invoice, delivery and other supporting documentation
  • Override privileges for price changes, setting up and maintaining customer accounts, and standard changes.
  • Back up on weekly closing process.
  • Assists in investigating and answering questions from CSRs, other departments, or Customer Service Support Personal.
  • Acts as back up for CSM. 
  • Handles “on call” work on alternating weeks.  
  • Coordinates implementation of procedures created by the CSM.
  • Cross training resource to the other members of Customer Service. 
  • Assists other CSRs with calls and order entry when necessary.
  • Handle Customer Complaints.
  • Follow up on updating standards with new or removing items
  • Back-up on EDI Cross Reference table, for Donations and on pricing.
  • Follow through on new customer accounts with the setup, route, first ordering days, etc.
  • Enter new customers into system.
  • Obtains and confirms all large client orders from the Network site on the internet, verifies and corrects information on the web site based on signed invoices, and bills for orders.


SUPERVISORY RESPONSIBILITIES 

  • In the event the Customer Service Manager is unavailable the CS Supervisor would be responsible for answering questions and making decisions pertaining to routine departmental operations.


EDUCATION and/or EXPERIENCE 

  • Associate’s degree (AA) or equivalent from two-year College or technical school or three years of related customer service experience and/or training or equivalent combination of education and experience.  
  • Knowledge basic accounting principles and methods.
  • Must be computer literate and possess basic level skills in Word and Excel. 
  • Ability to learn and perform basic functions on computer database programs.  

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CUSTOMER SERVICE - Bilingual French

$18.50-21.00 Per Hour
Stanislaus County
Excellent Benefits!!


Summary:
IMMEDIATE  Full Time DIRECT HIRE Career opportunity with our well established  manufacturing client in Stanislaus County seeking experienced Customer  Service Specialist. Requires Bilingual capabilities in French-English.


Use your excellent communications, outgoing personality, customer service skills and excellent data entry skills.
Also requires heavy phone work, strong written and verbal skills, strong attention to detail.
Experience working in order processing / inside sales related type positions preferred.
Basic knowledge of Microsoft Word.


Must be willing to submit to a background and drug screening.


MUST HAVE THE FOLLOWING EXPERIENCE:
Bilingual / Fluent - French, English a MUST!
Excellent  communications, outgoing personality, heavy customer service, heavy  outbound calls / order processing / insides sales type experience a MUST  as stated above in order to apply and be considered.

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SERVICE ASSISTANT

Salary - $16.00 to $22.00 Per Hour 

Benefits – Medical, Dental, Vision, 401K, PTO, Paid Holidays 

Job Location - Modesto


Job Summary

Our very well established national customer based locally is PARTNERING with STAFFING PARTNERS in search of an experienced Service Assistant for this EXCELLENT & IMMEDIATE DIRECT HIRE CAREER OPPORTUNITY.


This is a supporting role to the Service Department; Management and Field Technicians. This position would directly report to the Division Manager.
 

DUTIES / EXPERIENCE:

  • Perform all weekly billing functions for service related work orders
  • Review field technician weekly timecards
  • Review weekly field technician expense reports for accuracy and keep track of receipts
  • Generate customer reports and documentation
  • Provide customer service support and handle heavy contact
  • Responsible for safety coordination of department
  • Maintain up to date field technician training records and certifications
  • Maintain department compliance programs
  • Participate in daily department scheduling functions with custom program to include job staging
  • Miscellaneous office duties 


Requirements

  • 2 years of college education OR equivalent experience (Service, Construction, Dispatching)
  • Minimum 2 years administrative experience
  • MS Office with emphasis in Excel
  • Customer Service
  • Organizational Skills
  • Self-Motivated/Managed
  • Ability to multitask with understanding of urgency and ability to react

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ADMINISTRATIVE ASSISTANT / LEAD

SALARY - $20.00/HR, Possibly higher DOE!

BENEFITS - EXCELLENT BENEFITS!

LOCATION - City located within San Joaquin County (Manteca, Lathrop, Stockton, Tracy or Surrounding Cities within the County)  


Our well established and growing Manufacturing client is in search of an experienced Administrative Lead for this IMMEDIATE FULL TIME CAREER OPPORTUNITY!

The Administrative Lead Assistant handles a wide array of office duties while providing outstanding internal and external customer service. Oversees all administrative duties to ensure they are in compliance with the documented processes on file. Review and audit processes, and paperwork for accuracy. Provide assistance and support for two locations.


Essential Duties and Responsibilities: 

  • Process and support in all International orders for two locations
  • Assist / support administrative Assistant’s
  • Work with both administrative assistants in supporting all required documentation for International loads
  • Reviewing and approve International orders for accuracy and timeliness
  • Works closely and establishes great communication with USDA and Brokers
  • Review & approve loads certs & documentation
  • Process Orders
  • Process Cross Docks
  • Update/Create International documents as needed
  • Provide coverage for 2 administrative assistants in for time off for either facility
  • Provide backup for Receptionist Desk tasks when needed
  • Review Load List PO’s to confirm product was received in and communicate with Mill Managers
  • Provide support to Office Manager
  • Performs high level administrative, technical and professional work in directing and supervising the administrative Team in the day to day job functions
  • Perform monthly audits to ensure all paperwork is accurate and filed appropriately
  • Ensure accurate filing system is in place for all documents
  • Reports errors/discrepancies in paperwork to appropriate parties


Knowledge, Skills and Abilities

  • Excellent computer skills with experience in Outlook, Word, and Excel
  • Must hold or obtain notary public status
  • Strong Data Entry / Typing and 10-key by touch
  • Must have at least 3 years of administrative experience
  • Must have ability to multi-task, while working under pressure while maintaining a positive, professional attitude
  • Must have knowledge of fax/scan machines
  • Must be detail oriented and efficient, as well as possess strong organizational and multi-tasking skills
  • Ability to travel between two plants (distance of 12 miles)
  • Must have knowledge and experience in multi-line phones using proper phone etiquette
  • Must have strong written and verbal communication skills
  • Ability to work with confidentiality
  • Ability to work with little or no supervision
  • Must have excellent communication skills to communicate with plant employees, management and customers
  • Must be able to deal effectively with the uncertainty of change


Required travel:

  • 50% (Required) between 2 Plants - Approximate 12 mile distance.

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ADMINISTRATIVE ASSISTANT

SALARY - $16.00-17.00/HR

BENEFITS - EXCELLENT BENEFITS!

LOCATION - City located within San Joaquin County (Manteca, Lathrop, Stockton, Tracy or Surrounding Cities within the County)


Our well established and growing Manufacturing client is PARTNERING with STAFFING PARTNERS in search of an experienced Administrative Assistant for this IMMEDIATE FULL-TIME CAREER OPPORTUNITY

The Administrative Assistant handles a wide array of office duties while providing outstanding internal and external customer service. Ensures all visitors are checked in properly, answer calls using a multi-line phone system with proper phone etiquette. Processes various paperwork and logs accurately.  Assist with opening mail, Courier shipping labels and confirming receipt of packages through various Couriers and Vendors.


Essential Duties and Responsibilities:

  • Answer phones, door/gate promptly
  • Ensures visitors are checked in/out
  • Process Invoices and POD’s accurately for Accounts Payables
  • Checking system to make sure PO #’s are open
  • Accurately process and distribute Pick Ticket orders
  • Input Shipping Log information in various Excel spreadsheets and email to appropriate Management
  • Review and confirm all information on Receiving Logs are accurate and keyed in system correctly
  • Assist Office Manager with international loads and complete international loads as needed
  • Works closely and establishes great communication with USDA and Brokers
  • Inventory Control for various Office and Plant Supplies
  • Maintain general cleanliness of Office/ Conference Rooms
  • Filing and Retention of Logs, (Receiving, Shipping, Weight Certs)
  • Support Office Manager with annual / monthly parties/luncheons and tasks
  • Answer corporate questions regarding, receiving paperwork, invoices and trucking in/out times
  • Report any discrepancies in paperwork to the Office Manager
  • Scan cross dock paperwork/ as well as any daily requests for additional paperwork required


Qualifications

  • Must be computer literate in Outlook, Word and Excel
  • Must have Administrative experience in an Office setting as described above
  • Must have knowledge and experience in multi-line phones using proper phone etiquette
  • Must have excellent communication skills to communicate with other employees and supervisors.
  • Knowledge in Typing, Data Entry and 10-key by touch

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LOGISTICS & DOCUMENTATION COORDINATORS ~ 4 OPENINGS

SALARY: $15.00 - 17.00/hr

BENEFITS: Benefits Offered

LOCATION: Stockton, Ripon, Linden


Our long time and growing Food Processing client is PARTNERING with STAFFING PARTNERS in search of experienced Logistics & Documentations Coordinators for 4 FULL TIME CAREER OPPORTUNITIES!


Requires outstanding organizational & communication skills, capable of multi-tasking who will be working closely with the operations and the sales team in addition to logistics.  Manage customer service functions for multiple locations handling product. Perform the process of organizing and providing logistics for outgoing shipments. Responsible for communicating with buyers to ensure their needs are met, documentation and shipments are correct.  


ESSENTIAL FUNCTIONS

  • Initiate shipments from sales orders
  • Coordinate transportation via ocean, truck and rail; domestic and international 
  • Requires successful communication through both phone and e-mail with ocean carriers, trucking companies, clients, and colleagues
  • Aid in scheduling and organizing of shipments
  • Generate invoicing and prepare documentation necessary for domestic and international shipments of foodstuffs
  • Identify and regulate areas of cost to insure minimal charges are incurred
  • Meet deadlines and cutoffs dates 
  • Function as back up to other logistics coordinators when needed


MINIMUM QUALIFICATIONS

  • At least two years’ experience in a logistics related field
  • Experience in customer service and shipping
  • Computer and internet savvy with intermediate to advance in Microsoft Word, Excel. PowerPoint a plus
  • Accurate data entry
  • Strong communication skills including both written and verbal
  • Strong organizational, time management, and problem solving skills
  • Detail oriented, yet able to keep the “big picture” in mind
  • Strong proof-reading skills
  • Be able to perform well under pressure
  • Ability to solve problems, and follow up on issues, coordinate with the proper departments to ensure shipments and documents are delivered as promised
  • 2-year college degree a plus, minimum high school diploma or GED required


HELPFUL EXPERIENCE & ABILITIES

  • Experience in international trade
  • Knowledge of logistics processes
  • Experience with L/C, invoices, detailed documentation and paperwork

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CUSTOMER SERVICE CLERK

SALARY - $14.00 to $15.00 / HR

BENEFITS - Medical, Dental, Vision, Life, Disability, 401K, Paid Holidays, Sick Pay, Paid Vacation

JOB LOCATION - Modesto 

HOURS - Monday thru Friday, 8:am to 5:pm 


Here's an Excellent Full Time Career Opportunity!!
Our growing distribution client is PARTNERING with STAFFING PARTNERS in search of an experienced Customer Service Clerk for this IMMEDIATE opening!
Processes orders for material or merchandise received by mail, telephone, or personally from customer or company employee by performing the following duties.


DUTIES AND RESPONSIBILITIES:

  • Edits orders received for price and accuracy.
  • Informs customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer.
  • Writes or types order form, or enters data into computer, to determine total cost for customer. 
  • Records or files copy of orders received according to expected delivery date.
  • Checks inventory control and notifies stock control departments of orders that would deplete stock.
  • Routes orders to departments for filling and follows up on orders to ensure delivery by specified dates.
  • Computes price, discount and shipping charges as applied. 
  • Prepares invoices and shipping documents such as bill of lading. 
  • Recommends type of packing or labeling needed on order.
  • Receives and checks customer complaints.
  • Confers with production, sales, shipping, warehouse, or common carrier personnel to expedite or trace missing or delayed shipments.
  • Attempts to sell additional merchandise to customer. 
  • Waits on showroom customers.
  • Use cash register and credit card machine when applicable. 
  • General office duties to include filing and scanning.
  • Processes daily mailouts or faxes to customers.
  • Stock and maintain showroom shelves to minimum inventory levels. 
  • Answer incoming phone lines, transfer, assist or return calls as necessary.
  • Performs data entry and requires knowledge of Internet and Word Processing Software.

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DISPATCHER

Salary: $12.50 - 15.00/hr

Benefits: Excellent Benefits!

Location: This position is located within Stanislaus County (Modesto, Ceres, Turlock, Newman, Surrounding areas)

Hours: 2:00 / 2:30 pm - 10:30 / 11:00 pm


Our well established and growing Food Processing Client is in search of an experienced Dispatcher for this IMMEDIATE FULL-TIME CAREER OPPORTUNITY! 

The Dispatcher communicates orally with a variety of people mainly by telephone. The job entails scheduling drivers to pick up harvested product at various ranching locations and assigning appointment times for drivers to bring the loads to the manufacturing facility. The dispatcher may be asked to perform other reasonable, work-related tasks as they arise by their supervisor or manager. The Dispatcher must be able to work any shifts, as well as work weekends, holidays and overtime.


Essential Duties:

  • Schedule time slots for drivers and sub-haulers using Excel and CPS software
  • Work with contracted sub-haulers’ dispatch center personnel
  • Interface internally with West Coast Farms personnel
  • Interface externally with contact leads to facilitate movement of drivers
  • Communicate with drivers throughout the hauling process from initial pick-up to plant delivery
  • Must be able to work in an office environment, sit at a computer, enter data for extended periods of time, and use stairs
  • Handle driver problems such as break-downs, tire issues, or driver no shows 
  • Effectively deal with several people/drivers at the same time, tracking their movements and keeping tabs on what they need


Education/Experience:

  • Previous experience working in logistics, warehouse, food processing
  • Computers and computer software to include Microsoft Office
  • Multitasking and critical thinking
  • Mapping software such as Land Magic and Google Earth a plus

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ADMIN/DATA ENTRY CLERK - Possible Temp to Hire

SALARY - $15.00/hr

BENEFITS - Benefits Available 

LOCATION - Stanislaus County (Modesto, Turlock, Oakdale, Riverbank or surrounding cities)

  

Our Food Manufacturing client is PARTNERING with STAFFING PARTNERS in search of 1 to 2 Temporary Experienced Admin/Data Entry clerks to help with an implementation of a new computer system. (Possible Temp to Hire.)

  • Must be experienced in Excel and in computers overall and will also be helping train other employees on the floor once the system goes live.
  • This position would focus on data entry for the system, testing the system, and then the training.
  • Basic admin skills with good knowledge of Excel are a MUST!


HOURS:

  • M - F, 8:00 am - 4:30 pm  
  • ALSO - during the project, for 2 to 4 weeks, MUST be able to work 3:pm to 11:30 as needed to train staff on new system.


LENGTH OF ASSIGNMENT / CONVERSION TO EMPLOYER'S PAYROLL:

  • Approximately 3 to 4 months with strong Possibility of Converting Full Time to Employer's Payroll on DAY SHIFT.      
  • Once converting to employer's payroll, the position would provide Admin Support to IT Department and Plant Scheduler.

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